Programs and Partners
Globally Tested & Certified
Frequently asked questions
How do I set it up?
Plug into a standard outlet. Power on and let it fill. No plumbing. Setup time ≈5 minutes.
Depending on location, takes 24 hours to fill completely (5 gal storage capacity).
Optional: Fill, let it reach ¾ full, then drain the two rear outlets once (first-use flush).
How much water does it make per day?
It makes up to ~5.3 gallons per day at 80% RH and 86°F.
- RH 80–90%, 77–86°F: ~4.0–6.7 gal/day
- RH 50–80%, 68–86°F: ~1.8–5.3 gal/day
- RH 30–50%, 68–86°F: ~1.0–2.4 gal/day
For best results, run overnight and place where indoor humidity is highest.
What does the water taste like?
Clean, fresh, lightly mineralized. Cold or hot on demand.
“This is the best water I’ve ever tasted.”
— Kansas City Customer
What maintenance is required?
Wipe dust from the air intake.
Replace the filter kits roughly every 6 months.
The unit reminds you when to replace filters; resets are on-screen.
How much power does it use?
Water production ~370 W; hot tank ~500 W when heating.
Typical electricity cost lands near ~$0.06 per liter (assumes standard residential rates).
Cold-only operation for more efficient power use.
How loud is It?
Indoor-appliance quiet. Fan and compressor sounds similar to a modern refrigerator in cooling mode. Place on a level surface.
Shipping, Financing and Warranty?
Ships directly from our certified partner facilities. Estimated delivery 2–4 weeks with tracking.
Financing from ~$100/month via Shop Pay/Affirm (subject to approval).
1-Year Coverage with parts replacement and technical support. Defective components are replaced free of charge.
Warranty does not apply to misuse or operation outside the instructions.
Manufacturing tests and certifications?
Proven manufacturing (CE/IEC). Built to leading international standards and third-party verified by CGS Test and BST Labs.
Water you can trust. Independent testing shows HydroCell water exceeds U.S. EPA health benchmarks (MCLs) for water quality. PFAS, lead, and microplastics were non-detected in tests.
Performance as advertised. Output is thoroughly tested, validated and put into the temperature-and-humidity table.
Everyday safeguards. Closed stainless tanks, multi-stage filtration with dual UV, automatic recirculation, on-screen maintenance reminders.